Help

General Questions

Our shoes are constructed to have used a slightly wider shoe last which offers a roomier fit to accommodate most foot shapes.  With that little space to spare, please go with your normal size in choosing our shoes. If you prefer a more snug fit, please go down one size. If you have your feet measurement, our sizing chart will give you a more precise guideline to find your size. 

1. Place your heel against the wall on a piece of paper
2. Trace your foot, draw a line from the heel to the toe (the longest points), measure your true length in CM.
3. Compare your true length of your foot to the chart, and identify your size.  

Check the sizing chart↓
Men | Women

Still having doubts, eh? Our sizing specialists are here to help: hello@projextco.com


Maintenance

Our shoes are crafted with innovative and durable materials that can handle the elements year round and require low maintenance effort. A nice damp towel wipe-off on the shoes and soles is usually sufficient. The shoe laces can be washed by taking them off and throwing them in a washing machine.  Despite being water repelling and quick-drying, it is actually best to air-dry the shoes after any “adventurous” outings.

Returns and exchanges

We will be more than happy to accept any exchange or return asked within 14 days after receiving our shoes ! Please keep in mind that returns and exchanges are only accepted if your shoes are:

・Unworn

・Unwashed

・With original tags

・In the original packaging

・Not final sale items

If you are able to meet the above conditions, we will take care of the return shipping as a gratitude from us for you to try out our shoes.

Please contact directly to hello@projextco.com for further information.

You will be refunded the original product value to your original payment method. Shipping fee and taxes and duties are not refundable.

Wholesales

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